If you need to get the right work to the right people at the right time in an SAP application system, this book is your number one resource!

This second edition of our bestselling workflow book provides practical guidance on SAP Business Workflow. You’ll explore a general overview of workflow processes, learn how to deploy and extend existing workflows, and discover how to create your own successful workflow projects. The book contains a plethora of technical details you’ll need if you’re implementing, and overviews if you’re a business process expert just curious to see workflow capabilities in action.

The book is up-to-date for SAP NetWeaver 7.0 and includes information on upgrading workflow, UWL, ABAP Objects, and other effective capabilities. In addition, it will touch on SAP’s overall strategy for Business Process Management. Many tips and tricks, guidelines, and practical instructions from the world’s leading SAP Business Workflow experts make this book an indispensable reference for everyday use.

Highlights

• Using SAP Business Workflow: Configuration, Work Item Delivery, Agents, Administration
• Developing Your Own Workflow: Design Techniques, Objects, ABAP Classes, Agent Determination, Custom Programs, Universal Worklist
• User Interface Technologies andWorkflow: Interface Options, Web Dynpro ABAP/Java, BSP, Forms, Alloy, Duet
• Using Workflows in SAP Business Suite Applications: ArchiveLink, SAP ERP, SRM, CRM, HCM

About the Author(s)

The team of authors – Jocelyn Dart, Erik Dick, Ginger Gatling, Oliver Hilss, Somya Kapoor, Silvana Kempf, Susan Keohan, Thomas Kosog, Paul Médaille, Mike Pokraka, Alan Rickayzen, Shalini Sabnani, Jörn Sedlmayr, and Ted Sohn – consists of SAP workflow experts in various fields.

All authors have chosen to donate their royalties to Doctors Without Borders/Médecins Sans Frontières.